Managers are not privy to Whistleblow information

Who protects the complaints officer? The information in the WB must be treated confidentially and breaches of this are sanctioned by the EU Whistleblow Directive. A potential conflict may arise when a WB case handler must refuse to show the report or disclose the identity of a Whistleblower to the manager. Refusal to believe is Lue artikkeli »

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New Operational Partnership between TAKANA and FELM

New Partnership between FELM and TAKANA on Operational Support for Risk Management TAKANA has entered into a framework agreement on Operational Support for Risk Management with Felm (Finnish Evangelical Lutheran Mission). The agreement covers accountability services, including complaints response mechanisms, investigations, risk management and capacity building. Felm is an agency of the Evangelical Lutheran Church Lue artikkeli »

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Combined Team To Support the Ukraine Response

TAKANA and OSACO Group are well positioned to support humanitarian response in Ukraine.   We work to assist aid-organisations to deliver on their duty of care obligations and to provide reliable operational capability for all their stakeholders. We operate both online and in the Ukraine and other countries in the region. Our suppoer services include: Security Lue artikkeli »

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Outsourcing whistle-blow case handling

Implementing an effective whistle-blower (WB) system is a crucial element of an organization’s corporate governance, mandated by the regulation and industry best practices. However, in this implementation organizations face a dilemma: should the system reside within the organization, and if not, which parts should be provided by a third party?

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